Privacy Policy

Welcome to Brainfast.

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://brainfast.ai and related services ("Services").

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email, password, and company details when you register.
• Usage Data: Logs, device info, browser type, IP address, and activity data to improve performance.
• Content Data: Information entered when you configure or train chatbots.
• Cookies and Tracking Data: Used for analytics, personalization, and authentication.

2. How We Use Your Information

We use collected data to:

• Provide and maintain our Services.
• Improve user experience and platform performance.
• Send important updates, support messages, or promotional content (you may opt out anytime).
• Ensure compliance with applicable laws and protect against fraudulent activity.

3. Legal Basis for Processing (GDPR)

If you are in the EU, we process your data under the following bases:

• Contractual necessity (to provide the Service).
• Legitimate interest (to improve and secure the platform).
• Consent (for cookies, marketing emails, etc.).

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined or comply with legal obligations.

5. Data Sharing

We do not sell personal data. We may share limited information with:

• Trusted third-party service providers (e.g., hosting, analytics, email).
• Law enforcement, when required by applicable law.

6. Data Security

We implement encryption, access control, and monitoring to protect your information against unauthorized access or disclosure.

7. Your Rights

Depending on your jurisdiction, you may:

• Access, update, or delete your personal data.
• Request data portability.
• Withdraw consent at any time.

Email us at privacy@brainfast.ai to exercise your rights.

8. International Transfers

Data may be processed outside your country of residence, including in the U.S. or EU, where protections may differ.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last Updated" date.

10. Contact

For privacy inquiries:

privacy@brainfast.ai

Last updated: 2025-11-05